NZ orders will be sent via courier with tracking. Expected delivery is 1-3 business days, but please allow 7 business days, as delays with the postage system are outside my control.

Australia tracked shipping has a 3-10 delivery window

United States has a 3-10 delivery window

For all international orders please allow14-30 business days as delays are outside my control

All postage options are tracked for your peace of mind.

If you are outside of these areas, I can provide a quote of the cost.

FREE shipping for New Zealand orders when you spend $200 or over. At checkout use the code: FREENZ

$45 discount on US orders when you spend $350 or more. At checkout use code: USA45

If you wish to return your piece you must contact me within 14 days of receiving/tracking shows as delivered. Shipping cost is the responsibility of the customer and all items must be returned in original packaging, unworn and undamaged state. Failure to return items as described means you may not receive a full refund due to loss of value.

I am not responsible for loss or damage in an event beyond my reasonable control. If the piece arrives damaged or defective please reach out to see if a repair is possible.

I cannot provide refunds for ‘change of mind’ but we can possibly work out an exchange for a piece of equal or greater cost, where the customer would pay the difference plus shipping.

Please check measurements carefully prior to ordering and always feel free to reach out if you need more details about a particular piece.

All prices are displayed in New Zealand dollars.

AfterPay is available.

Size guides for cuffs, rings and pendant lengths can be found here

MVH Jewellery will repair any manufacturing fault at no cost within 6 months of the purchase date. Please contact us for details. Manufacturing faults do not include faults with chains, patinas (such as blackening) rubbing off, or tarnishing.

The customer is responsible for providing the correct sizing details. However in the event that you recieve the wrong sized piece (eg. ring or bangle) MVH Jewellery will double check measurements and responsibility of cost will be determined.

All other repairs are quoted on a case by case basis.

MVH Jewellery loves bringing your ideas to life! Please make contact if you have something in mind. Don’t know what you want? Vague whimsies fuel any good artist, reach out and we will make some magic.

Other Services: custom alterations to existing designs, remakes of customers jewellery, wedding/engagement jewellery

MVH Jewellery does not make pieces in the likeness of other artists. Custom ideas must be original/your own/a collaboration with MVH Jewellery. Previously made custom work will not be repeated for other customers unless otherwise agreed upon.

MVH Jewellery is committed to building a sustainable practice. All metal and castings are are sourced from suppliers who work with recycled metals. This reduces the demand for mined precious metals. Gemstones are sourced from trusted suppliers, and where possible lab or man made stones are used. MVH Jewellery is proud to make pieces that will last a lifetime, slow fashion is about owning pieces you will love forever, perhaps even pass on to the next generation.